Local News

Passengers Warned of Disruption

Sunday 20 May 2018

Rail passengers using Hertford North are being warned to expect delays tomorrow morning following the introduction of a new timetable by Govia Thameslink.

The introduction of the new timetable today (Sunday) has resulted in widespread cancellations, due to what the company describes as "operational incidents", widely interpreted as a driver shortage by many.

Many took to social media to complain about the cancellations, with one person claiming that five trains in a row had failed to run.

Posting on Twitter, the train operating company wrote: "A reduced Great Northern service is expected until the end of the day. A short-term amended timetable is in place across the Great Northern network. This is resulting in a reduced service operating with trains being cancelled or revised."

A GTR spokesman said: "We are introducing the biggest change to rail timetables in a generation and, as we have been informing passengers, we expect some disruption to services in the initial stages. This is a significant logistical challenge as we make rolling incremental changes across more than 3,000 daily services. We apologise to customers for any inconvenience caused during the initial stages of the timetable change. The improvements we are making will lead to a significant boost in capacity with a 13 per cent increase in services across the GTR network immediately."

Warning about disruption to rush-hours services tomorrow, the company tweeted: "There will be some services disrupted but we will be working our hardest to keep them to a minimum. Please keep an eye on journey planner apps as these will show cancellations in advance."


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