Topic ID 7376
Granted, this morning it was just a cancellation but the cancelled train was the one I wanted to catch. There were problems last Friday too but the worst was yesterday. Let's see what tomorrow brings. I'm not in the office so I bet there will be no problems with the trains.
Reply ID 95623
You spoke too soon. No trains between Alexandra Palce & Stevenage on Hertford Loop.
Reply ID 95625
Will be going to HFE tonight again. That's three weekdays in a row now.
Reply ID 95626
It's unbelievable isn't it. I think I might just go to HFE instead tonight too.
Reply ID 95627
I honestly don't know how they get away with such poor "service" I have claimed and been sent 6 repay vouchers in the last month alone. Thing is there's two cancelled trains so far so it's bound to have a knock on effect at crush hour.
Reply ID 95628
The 7.16 was cancelled this morning without notice - no twitter comment, and the National Rail app said it was running right up until the departure time. Apparently cancelled due to train breakdown. Looks like the trains round Hertford loop are now back on after yet more signal problems at Gordon Hill, albeit running up to an hour late. Service has been shocking lately - but I guess FCC can blame most of it on Network Rail.
Reply ID 95629
quote:On the web site it said 'Cancelled - Alternative Trains Available'. What does that mean?
Originally posted by Robbo
The 7.16 was cancelled this morning without notice - no twitter comment, and the National Rail app said it was running right up until the departure time. Apparently cancelled due to train breakdown. Looks like the trains round Hertford loop are now back on after yet more signal problems at Gordon Hill, albeit running up to an hour late. Service has been shocking lately - but I guess FCC can blame most of it on Network Rail.
Reply ID 95633
quote:Ummmm.... Could it mean train cancelled by any chance? At 7am the Network Rail app did not state it was cancelled.. Neither did the FCC twitter feed make any mention of it. When I pointed this out to them, they apologised for not having communicated the cancellation sooner.
Originally posted by Ewoowarquote:On the web site it said 'Cancelled - Alternative Trains Available'. What does that mean?
Originally posted by Robbo
The 7.16 was cancelled this morning without notice - no twitter comment, and the National Rail app said it was running right up until the departure time. Apparently cancelled due to train breakdown. Looks like the trains round Hertford loop are now back on after yet more signal problems at Gordon Hill, albeit running up to an hour late. Service has been shocking lately - but I guess FCC can blame most of it on Network Rail.
Reply ID 95634
quote:I meant the 'alternative trains available'.
Originally posted by Robboquote:Ummmm.... Could it mean train cancelled by any chance? At 7am the Network Rail app did not state it was cancelled.. Neither did the FCC twitter feed make any mention of it. When I pointed this out to them, they apologised for not having communicated the cancellation sooner.
Originally posted by Ewoowarquote:On the web site it said 'Cancelled - Alternative Trains Available'. What does that mean?
Originally posted by Robbo
The 7.16 was cancelled this morning without notice - no twitter comment, and the National Rail app said it was running right up until the departure time. Apparently cancelled due to train breakdown. Looks like the trains round Hertford loop are now back on after yet more signal problems at Gordon Hill, albeit running up to an hour late. Service has been shocking lately - but I guess FCC can blame most of it on Network Rail.
Reply ID 95642
Cancellations this morning last minute, delays getting home again, I've only been using this line for a week and a half - not impressed at all
Reply ID 95644
There were also delays on the HE line this evening due to signalling problems ,so you would have been delayed either way.
Reply ID 95650
quote:That's why I suggested broxbourne, my old neighbour reports no problems. it's the branch lines that even after being away from Hertford for 12 years continue to have issues
Originally posted by dutch knight
There were also delays on the HE line this evening due to signalling problems ,so you would have been delayed either way.
Reply ID 95651
There was signalling problems in the London area today. But yes I have to agree about the branch lines. I stopped using HE about 6 years ago and use Broxbourne as my start/finish point
Reply ID 95660
quote:I think you have been incredibly unlucky. I used the HE line for 12 years and have been using the HN route for 3, and I think the HN route is overall more reliable. This is not based on any statistical evidence whatsoever. The last two weeks I have been swapping between the two for various reasons unrelated to the train service and each time have been lucky as been on the one that was working. Sheer fluke [:o)] Sign up to the twitter feeds, not always perfect but still have helped me in the past.
Originally posted by paulg
Cancellations this morning last minute, delays getting home again, I've only been using this line for a week and a half - not impressed at all
Reply ID 95737
quote:Thanks Kate, unfortunately I'm having problems with my 3G connection in the vicinity of the station and twitter is not working for me. I probably need to change my provider now I'm in Hertford !
Originally posted by Kateg28quote:I think you have been incredibly unlucky. I used the HE line for 12 years and have been using the HN route for 3, and I think the HN route is overall more reliable. This is not based on any statistical evidence whatsoever. The last two weeks I have been swapping between the two for various reasons unrelated to the train service and each time have been lucky as been on the one that was working. Sheer fluke [:o)] Sign up to the twitter feeds, not always perfect but still have helped me in the past.
Originally posted by paulg
Cancellations this morning last minute, delays getting home again, I've only been using this line for a week and a half - not impressed at all