Topic
Topic ID 6557
10/05/2012 by SallyB
Computer engineer for AV issues
Please can somebody recommend an IT expert to come to my home to fix my PC? I have had intermittent issues with sound since January. Despite the best efforts of four technically minded and savvy friends (one of whom is an IT helpdesk person full-time) who have spent hours and hours reinstalling drivers, codecs, checked all the system settings, tried all the different sockets and new leads, nothing works. Occasionally the sound will come back randomly, but as soon as I reboot the PC, it's gone again.
The only thing we haven't done yet is a complete wipe and new install of Windows 7 but this will be at least half a day's work. Might be worth trying if it's not easily fixable by somebody who knows what to do.
I have AV projects to do with deadlines and this is exasperating me! Please can somebody offer any suggestions? [?] [?]
Replies
Reply ID 87796
10/05/2012 by Forbes
Sounds [:)] like your sound card is on the blink, if it's a separate card then it's worth checking connections, pull the power connector off, take the board out of the socket then re-connect, or just try swapping it for a new one. If it's all incorporated within the motherboard then it's worth putting a separate card in then re-direct the audio in the sound settings and update with the boards own drivers.
I'd be surprised if a windows re-install will fix it, sounds more like a hardware issue if it's intermittent. Your tech savvy friends should be able to swap or install a new card, it sounds harder then it is.
Good luck
Reply ID 88031
23/05/2012 by SallyB
Thanks Forbes.
I've had the AV people around and they couldn't fix the screen resolution (which doesn't fit the monitor) or the sound issues - even they said they didn't know what the problems were. At a loss as to what to do next. Could you recommend another company please as I really need to get my PC fixed for certain projects with looming deadlines :-(
Reply ID 88032
23/05/2012 by pink star
You could try ITS on Port Hill. If you go in or ring them and explain the problem if they can help they will.
Phone number is 01992 515850
Reply ID 88047
23/05/2012 by buzz
quote:
Originally posted by pink star
You could try ITS on Port Hill. If you go in or ring them and explain the problem if they can help they will.
Phone number is 01992 515850
Just to be a bit picky...(who me?) ITS is in Bengeo Street.
Reply ID 88059
24/05/2012 by codek2
or even the 8gb 3 core desktop pc from ebuyer (not ebay) for £199
Bargain!
6 replies