Topic ID 6343
Hertford TC have been on the Twitter tweeting about a new bike shop coming to Hartham Lane area. Details here http://t.co/p3kYn5A9 Discuss.....
Reply ID 85337
The owner predicts that only 6% of business will be sales and that it is predominently a cycle repair and maintenance business. I also note that the application is by S. Dann so I assume it is the Steve Dann who owns Highway Cycles in Ware.
Reply ID 85338
great news!
Reply ID 85339
That is great news, I took my bike for repair at Highway Cycles in Ware last year and the service was excellent.
Reply ID 85350
Oh joy of joys... just what DQ will be hoping to do in the Springtime.. fix up bike and get peddaling again... Plus my mountainbiking brother will enjoy talking tech stuff with a bike shop again!!!!!
Reply ID 85358
Excellent news and even on the right side of town for me
Reply ID 85417
Highway Cycles is a great shop and a welcome addition to Hertford!
Reply ID 85976
These guys are going to be in the unit next to us and we met them the other day. They seem like really nice people. Just to let you know we are a small company of glassblowers and we have only just moved in as well. Once we are fully set up we will have open events where we will demonstrate glassblowing and sell our wares. If anyone wants to come and see what we do, you are more than welcome. All the best Mark (http://www.rotschildbickers.com}
Reply ID 85977
quote:I think that should be http://www.rotschildbickers.com [:)]
Originally posted by mb976
These guys are going to be in the unit next to us and we met them the other day. They seem like really nice people. Just to let you know we are a small company of glassblowers and we have only just moved in as well. Once we are fully set up we will have open events where we will demonstrate glassblowing and sell our wares. If anyone wants to come and see what we do, you are more than welcome. All the best Mark (http://www.rotschildbickers.com}
Reply ID 85979
Oops, thanks for spotting that...
Reply ID 86306
I'm delighted they're coming to town: their other shop is excellent, but is a bit of distance for us to go.
Reply ID 86483
Is the shop open yet?
Reply ID 86484
quote:No
Originally posted by Jackanapes
Is the shop open yet?
Reply ID 86558
Had a very nice chat with the owner earlier in the week. They expect to be open around mid-March.
Reply ID 86942
I am soooo pleased. Its a beautiful weekend, just the time to get bike serviced and sorted out a bit. I cannot wait to have a peak tomorrow morning...[:D]
Reply ID 86943
quote:I'm not even going to ask if that's a euphemism [:D]
Originally posted by Drama Queen
I cannot wait to have a peak tomorrow morning...[:D]
Reply ID 86944
Cool, just in time too, stuck bottom bracket means an early visit. Hope the spanner monkeys are up to scratch.
Reply ID 86994
went in there at the weekend. Nice little showroom selling some useful stuff. Most important - good parking to drop off the bike for servicing. Hope they do well
Reply ID 86997
did anyone notice if they have kids helmets?
Reply ID 86998
Yes they do have kids helmets. Also they do kids bikes, even childrens cycling shorts and gloves, along with scooters and accessories.
Reply ID 87006
Popped in on Saturday morning and have to say I was quite impressed, well thought out, well stocked and helpful friendly staff. Best of luck to them, it's a tough trade but Hertford is a big cycling town so at least that's in their favour.
Reply ID 87014
DQ is going to be taking her old Moutain Bike in for a full service, goodness knows it needs it! So I will report back my findings. I am so excited I might treat myself to a set of new mudguards and a bell!!! [:D]
Reply ID 87083
Well, had an excellent job done on my mountain bike by Tom, so good, so thorough and a really good service of my 10 year old bike. I cannot rate them highly enough and if you want to get the advice you need for your biking needs this is a wonderful addition to the town centre at a very difficult retailing environment. I hope they go from strength to strength. Well Done Highway Cycles, one extremely satisfied customer [:D]
Reply ID 87121
can I enwuire as to how much the service cost please?
Reply ID 87122
Basic service is around £35
Reply ID 87137
I was told a service is £30 plus any parts that might be needed. Also they aim to do repairs and services within 24 hours.
Reply ID 87186
Just had my bike restored to 'as new' condition, and the guys down there were very helpful, super-fast turnaround time, a great job and at a good price! Highly recommended. [:)]
Reply ID 87362
Another recommendation. Breathed life back into my well used, tired and slightly neglected Trek 3500. It feels like new again for £35. I could have gone to Halfords, but the prices of everything else they sell frightened me off.
Reply ID 87832
Highway Cycles - highly recommended ! Spoke to Tom about sourcing an obscure make of tyre for my bike. Tom was excellent - he ordered it in straight away and had it fixed to my bike by the next day. These guys are great - hope they do well. Much better than the slightly snooty attitude I got with Marshalls on more than one occasion.
Reply ID 87834
Following my experiences with Marshalls and their repeated failure to deliver anything that might warrant my cash, I am pleased to say that Highway Cycles were excellent on my first visit. Marshalls, please take note. Your customer service was appalling. Truly abysmal. And that is why you lost Hertford. Continuous and repeated failure to deliver to your customer and shoddy customer engagement inevitably leads to closure of a retail outlet. I will continue to use Highways in Hertford because they bothered to serve me as a customer, and they did it properly.
Reply ID 87835
It is strange how different people have different experiences and views of a shop.I visited Marshalls on numerous occasions with different problems on different bikes,giving excellent service and often showed me how to fix the problem myself,if I wanted to save a bit of money. I still visit the Welwyn store(nice bike ride there and back),but,I will give these guys a try,next time I need some advice or parts etc.
Reply ID 87837
I've used highway cycles for repairs a couple of times now, and wouldn't go anywhere else. Their service is excellent and good value. The staff are really professional, they know what they are doing and are very friendly and helpful. Overall a very welcome addition to Hertford.
Reply ID 87845
another recommendation from me - we bought a helmet for my daughter down there, very helpful, even managed to deal with her wild last minute change of mind :) Also; Open Sundays too - i wasnt convinced they would be, pleased they are. Once sainsburys opens then they are well placed surely to do very well - a very clever bit of thinking!
Reply ID 87863
Tom the manager/mechanic is so good because he is Cytech trained.
Reply ID 87867
quote:Weren't the Cytech's bad guys in Doctor Who or Star Trek?
Originally posted by Stargazer
Tom the manager/mechanic is so good because he is Cytech trained.
Reply ID 87869
quote:Smellivision?
Originally posted by Ewoowarquote:Weren't the Cytech's bad guts in Doctor Who or Star Trek?
Originally posted by Stargazer
Tom the manager/mechanic is so good because he is Cytech trained.
Reply ID 93883
Nearly a year since the last post on here. Hertford Highway Cycles featured in this week's (also Hertford based) BikeBiz, https://www.bikebiz.com/news/read/retail-profile-hertford-s-highway-cycles/014784