Discover Hertford Online Forum

Reply ID 84768

Italian what ?

Reply ID 84772

Yes unfortunately we already had a booking for Traditional Turkey and all the trimmings at the Bluecoat for Xmas Day. We have received a revised menu from the Aqua Ristorante and have decided to cancel as the Xmas menu now doesn't suit us. Looks I will now have to cook a dinner for 7 as my wife doesn't cook! However, putting this disappointment aside I have for a long time thought that Hertford needed a quality Italian restaurant (hopefully better than the chains Pizza Express, Ask, Prezzo etc)

Reply ID 84784

Moved from "Shopping" to "Leisure and Entertainment". Please note that the "Restraurants" section is under "Recommendations" and should only be used to post recommendations or other comments on the service provided by restuarants.

Reply ID 84995

I had a booking for Xmas Day at this restaurant in its former incarnation as the Bluecoat. Aqua have now informed us that our booking is cancelled as they are not doing Xmas Day. We paid a deposit of £100 to the Bluecoat. As yet we have not been refunded this money. Aqua say that the Bluecoat will refund the money by posting us a cheque. They have had our money since August. They must have known about the revamp as Aqua for some time. It seeems unfair that we have not been refunded and indeed given extra compensation for this late cancellation. Has anyone else had similar problems getting their deposit refunded?

Reply ID 84996

Regardless of fairness it is very poor customer service to leave it so late to inform you that their Xmas booking could not be fulfilled. On the plus side, at least they did not try honour Xmas day bookings without confidence that they could actually manage it.

Reply ID 85298

just to let you know I ate in aqua before Xmas and the food was fantastic - proper Italian food!

Reply ID 85400

quote:

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Originally posted by louwalker
just to let you know I ate in aqua before Xmas and the food was fantastic - proper Italian food!

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Reply ID 85419

Not ANOTHER Italian restaurant! What about a nice Mexican (not Tex Mex!) or a sushi place??

Reply ID 85466

Nando's!

Reply ID 85471

Moroccan would get my vote, however I will give Aqua a try soon, as stated above its great to see another independent.

Reply ID 85510

If this is part of a small chain, the other Aqua I have tried which is very good indeed is in old Welwyn Village up the road from Tewin.. I will reserve judgement on the food until I have had a chance to go!