Discover Hertford Online Forum

Archived Topic

Topic ID 5197

02/04/2010 by Titus Groan

Marshall Panelcraft

My insurance company is suggesting I use Marshall Panelcraft to repair some damage to my car. Simple question; are the any good or should I avoid them and go elsewhere? Thanks, Titus


0 replies

Archived Replies

Reply ID 73201

02/04/2010 by Marilyn

I used them a number of years ago and they did a good job, thankfully not had to use the them since but they have been there a long time which is normally a good sign.


Reply ID 73205

03/04/2010 by Hugh

They did a fantastic job on my wifes Polo, couldn't recommend them higher.


Reply ID 73245

06/04/2010 by M.O.G.

I went to them a few years ago for a quote repairing a dent in my car, when i said it wasn't an insurance job, they wern't interested and quoted a massive £800. I eventually got it done elsewhere for £250, but it wasn't round here. So i am sure they would be ok for insurance jobs.


Reply ID 74327

13/05/2010 by Titus Groan

Having finally got my car back I can't recommend them. Poor customer service and further damage to the car when it was collected. The paint looks OK, but I've really lost all confidence in them and now I'm worried about how well it will stand the test of time. I'll let you know... [:(]


Reply ID 74330

14/05/2010 by Hugh

If you are dissatisfied tell your insurance company as they were the ones that paid for the job. If they (the insurance company)are not satisfied with the repair it will be re-done at their (the painters) expense. The painter has to comply with the insurance company, as they can lose hundreds of thousands of pounds of work if they are taken off the insurance companys approved list.


Reply ID 74331

14/05/2010 by Spear

quote:
Originally posted by Hugh
If you are dissatisfied tell your insurance company as they were the ones that paid for the job. If they (the insurance company)are not satisfied with the repair it will be re-done at their (the painters) expense. The painter has to comply with the insurance company, as they can lose hundreds of thousands of pounds of work if they are taken off the insurance companys approved list.
That's what I did when I wasn't happy with the job done by the place chosen by my insurers. Numerous attempts to contact them but all ignored so I wrote to the insurers - had an immediate response from the garage manager and my car was back in straight away.


6 replies