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Reply ID 60384

I guess you're right Carlos. Colleagues who live much nearer my place of work in London than I do were surprised I made it into work when they didn't. (although it would have been quite nice to have been able to justify a day without going into work....)

Reply ID 60393

Have to admit, as one of FCC's biggest critics, that they've done a great job this week.

Reply ID 60394

Clearly the 'right' type of snow this week then [:)]

Reply ID 60429

I am sorry to dissent but they did an appalling job on Thursday when I was left on the platform for 45 minutes in the sleet for the 8.47am train which they did not bother to tell us had been suspended and then cancelled. The three stooges who should have been telling us (their computers were down) were stood under a heater downstairs and did not venture upstairs. I, like many others waiting at the platform in the sleet unnecessarily were disgusted and thoroughly fed up with their laziness and incompetence. They even told us to go to Hertford East station (which turned out to be closed) and people were genuinely very angry that whilst the weather is not FCC's fault, their incompetent staff need to be replaced. I don't mind the ticket office being closed permanently following their consultation for all of the use they are to people like me who depend on them to get to work.

Reply ID 60468

I agree with Manaton, I had huge problems between HN and Stevenage last week, consistent lies from station staff at Stevenage, told 3 times to change platforms, every time it was the opposite one, told time and time again the the "next train was definitely for HN" but it never seemed to happen......