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Topic ID 3516

06/04/2008 by Steve

Deli closure by stealth?

I notice that following the recent improvements at Tesco, the range offered by the smaller deli is significantly reduced.


0 replies

Archived Replies

Reply ID 51319

06/04/2008 by James007

quote:
Originally posted by Steve
I notice that following the recent improvements at Tesco, the range offered by the smaller deli is significantly reduced.
By how much Steve?


Reply ID 51320

06/04/2008 by Leo Densian

quote:
Originally posted by Steve
I notice that following the recent improvements at Tesco, the range offered by the smaller deli is significantly reduced.
I don't think the range of anything has been improved despite Tesco assertions to the contrary - the aisles seem wider so something has to give. It also takes me twice as long to find what I want now too.


Reply ID 51321

06/04/2008 by James007

Personally, I shop at Farrow and Farrow or Byron's in Ware.


Reply ID 51322

06/04/2008 by Steve

quote:
Originally posted by James007
quote:
Originally posted by Steve
I notice that following the recent improvements at Tesco, the range offered by the smaller deli is significantly reduced.
By how much Steve?
I'd estimate something in the region of 20%. There isn't as much choice as there used to be, particularly in cold meats. I'd say the deli in Waitrose is probably larger now, both in terms of size and range.


Reply ID 51331

07/04/2008 by Wrapper

The "New" Tescos is bleeding useless. The layout is very poor and as Leo says, it takes you twice as long to find anything. I only go there as it is convenient from Sele Farm but will travel to Morrisons in WGC now.


Reply ID 51334

07/04/2008 by buzz

The reason that it takes twice as long to find anything is due to a marketing strategy. When you go to where you were used to going for a particular product and find it has changed, the idea is you might well buy something that is now there in its place, and forces you to walk past other products that you would not normally be looking at. I have just come back from Pattaya in Thailand, and the Tesco Lotus store there knocks spots off any Tesco store I have been to in this country


Reply ID 51349

07/04/2008 by SallyB

I agree with buzz that it's likely at least party due to marketing, for the same reasons as they change the locations of stock. Being in Tesco feels strange, now. It felt so foreign, the layout seemed illogical and inconsistent with other stores. I didn't like it, but guess I'll have to get used to it or just use the Co-op more often.


Reply ID 51359

07/04/2008 by Bengeobabe

anyone noticed how there is now only 1 ladies' toilet (can't speak for the gents i'm afraid). I had to queue with a newly potty trained child last week for over 5 mins. when i asked at customer services why the no. of toilets had been reduced, her only answer was (in a stroppy voice) that tesco are not obliged to provide any toilets. charming. i'm now training my daughter to wee on the floor outside the loo whilst queuing. that'll teach 'em!


Reply ID 51387

08/04/2008 by Dude

quote:
Originally posted by buzz
The reason that it takes twice as long to find anything is due to a marketing strategy. When you go to where you were used to going for a particular product and find it has changed, the idea is you might well buy something that is now there in its place, and forces you to walk past other products that you would not normally be looking at. I have just come back from Pattaya in Thailand, and the Tesco Lotus store there knocks spots off any Tesco store I have been to in this country
Thats a long running urban myth. Layout changes tend to be driven by changes in shopping tends and range requirements within the store planning systems.


Reply ID 51388

08/04/2008 by Dude

quote:
Originally posted by Steve
I notice that following the recent improvements at Tesco, the range offered by the smaller deli is significantly reduced.
I haven't been the store since the "re-launch" yet but the shrinking of the deli is sadly commonplace across supermarkets now. A manned counter is simply not as cost effective as prepacked, so its a dying breed! Remember the old salad counter? Hot chicken counter? Hot chicken has turned to a sell through unit and salad has vanished. They simply couldn't provide the price per square foot return. I'm guessing fish will be the last one to go.


Reply ID 51392

08/04/2008 by Kitty Kat

quote:
Originally posted by SallyB
I agree with buzz that it's likely at least party due to marketing, for the same reasons as they change the locations of stock. Being in Tesco feels strange, now. It felt so foreign, the layout seemed illogical and inconsistent with other stores. I didn't like it, but guess I'll have to get used to it or just use the Co-op more often.
GO TO WAITROSE!!!!!!!!


Reply ID 51405

08/04/2008 by SallyB

When? I'm always at work or out-of-town when it's open. On the very rare occasion I am in Hertford and not working at the weekend I do go to Waitrose. Tesco is slightly out of my way, but is open after work. The Co-op is directly en route back home, or a 5-minute walk from home, and the Co-op seem to do better offers on cat food these days anyway [:D]


Reply ID 51417

08/04/2008 by Kitty Kat

Sorry - it's hours are limited, maybe one day they will realise that staying open until 8pm every night, rather than just Thursdays, would be very beneficial [:)]


Reply ID 51420

08/04/2008 by SallyB

It stays open until 8 pm on Fridays as well: http://www.waitrose.com/branches/branchdetails.aspx?uid=175


14 replies