Archived Topic
Topic ID 2036
28/09/2006 by Kate
FCC Communications
Has anyone else registered on First Capital Connect's web-site for their email/text bulletin service when they're are problems? They set this up after there were huge problems two or three months ago, and people complained about the lack of information.
Great idea, but the lines out of Kings Cross are closed this morning due to power cable problems, so no rush hour trains at all. I understand the problem started at around 7.30am. My 'urgent' text advising me of the problem arrived at 10.22am!
0 replies
Archived Replies
Reply ID 26894
28/09/2006 by shunt
Same problem Kate. Checked the website imediately before leaving too. No mention.
Reply ID 26898
28/09/2006 by Avery
I have only juts got to work as I have to go to grange park and get a bus. The first Train was 10.45ish.
Reply ID 26901
28/09/2006 by carlos fandango
The 5.42 was fine...any idea how long to fix the problem?
Reply ID 26907
28/09/2006 by Kate
Update! According to FCC's web-site, service is now returned to normal, unless you want to get to Hornsey or Harringay.
Reply ID 26909
28/09/2006 by carlos fandango
good news, thanks.
Reply ID 26941
28/09/2006 by wingnut
Took 7.33,I got stuck at Cuffley, bus to cheshunt..9.40 at work!
Reply ID 26962
28/09/2006 by Ewoowar
A job interview............a priceless day. Approaching Hertford North wondering why there were so many people coming the other way and thinking that the commute into Hertford is greater that in the past, and then confronted by the guy at the door to Hertford North directing everyone to Hertford East.
The journey into London took over 2 hours in all and nearly 3 hours on the way home.
On the positive side..............the T-Mobile Tuk-Tuks (is that what they are called?) ferrying people from Hertford North to Hertford East, the friendly and understanding staff at Hertford East and the discovery of a cafe at Finsbury Park.
Reply ID 28142
13/10/2006 by Avery
I also signed up to First Capital Connect's email/text bulletin service and I got a message this morning at 6.30am say:
"Themslink rte: Friday 13 October 06.30. Signalling problems at Kentish Town causing delays averaging 15 mins in both directions"
Well I don't use Themslink never have an not likly too in the future. And it has cost me money to receive the dam thing. I then tryed to cancelle the text service using the number given and it keeps failing!
Reply ID 28149
13/10/2006 by Kate
quote:
Originally posted by Avery
I also signed up to First Capital Connect's email/text bulletin service and I got a message this morning at 6.30am say:
Me too - it woke me up.
Are you sure it's costing money to receive the texts? There's no indication on FCC's web-site that there is a cost.
Reply ID 28153
13/10/2006 by Avery
I think so but have only just had a bill in so I'll have to wait till next month before I find out.
I'll keep every one posted.
Reply ID 28156
13/10/2006 by spitfire
quote:
Originally posted by Kate
quote:
Originally posted by Avery
I also signed up to First Capital Connect's email/text bulletin service and I got a message this morning at 6.30am say:
Me too - it woke me up.
Are you sure it's costing money to receive the texts? There's no indication on FCC's web-site that there is a cost.
If there is no indication of cost on the website, that contravenes the regulations. ICSTIS is the regulator that you can complain to about SMS & Premium rate lines.
http://www.icstis.org.uk/consumers/faqs/reverse_billed_SMS.asp
12 replies