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Topic ID 1759

26/07/2006 by steven

Poor quality commuter trains

Does anyone know why the trains in the morning (edit: from Hertford East!) (I only know of 0737 - 0810) are the low quality, half-height-seat versions, despite the ticket being more expensive? There doesn't even seem to be a first class carriage on those trains. I'm about to write to them and ask why that is, but wondered if anyone here knew. Cheers, Steve.


0 replies

Archived Replies

Reply ID 21691

26/07/2006 by Stephen

They promised us the full-height seat versions (class 317) when the new timetable was introduced last December, but they haven't materialised yet. I raised it at the Meet the Managers in February and was told it will happen, but they couldn't give a date. It does seem odd, though, as the 317s run to Enfield Town. However, the half-height-seat trains (class 315) often have more seats so higher capacity. Even when we do get the 317s, don't expect first class. Services to HE are only standard class - first-class seating is a bonus and only happens when main line stock is allocated to branch services. You can use it on HE services even with a standard class ticket. They are refurbishing rolling stock for standard class services which will have all first class removed, and that's what we can normally expect to see on the route in the future.


Reply ID 21705

26/07/2006 by steven

Thanks for that, I had no idea one could use the first class carriages on a standard ticket. I think I'll do that in an attempt to avoid the ignorant people playing music through their mobile phone speaker :)


Reply ID 21772

26/07/2006 by Dell Boy

Going to Liverpool St.tomorrow 9.10a.m. from East station I will sit in the first class carriage, thankyou, hope the inspector guard is aware of this, I do not want to be told to move to second class, how embarrassing would that be. Are they any links that explain this?


Reply ID 21793

26/07/2006 by Stephen

Can't find any at the moment - I may have picked this up via a railway forum, and now I'm questioning whether I'm correct! Not in the Conditions of Carriage. Guess your safest bet is to ask at the ticket office!! But the services to HE don't convey first Class according to the timetable, and they are never empty. If they were only for first class passengers they would be, as no-one could depend on first class accommodation..


Reply ID 21902

27/07/2006 by Stephen

I've made enquiries. It seems its okay if the accommodation has been declassified - doors taken off the compartment, no antimacassers (some of the purple stock is like that) - but not if it is proper first class accommodation. Don't know how first class passengers on the line feel, though, if their trains don't have first class accommodation.


Reply ID 21905

27/07/2006 by Deveraux

[quote]Originally posted by steven
Thanks for that, I had no idea one could use the first class carriages on a standard ticket. I think I'll do that in an attempt to avoid the ignorant people playing music through their mobile phone speaker :) I have never been asked to move by a ticket inspector when I have used the "First Class" compartments on trains from Hertford East to Liverpool Street, even though my ticket is only standard class. There is no First Class Service advertised, you couldn't buy a First Class ticket for the journey even if you wanted to! As for avoiding the plebs playing music via their mobile phones - what makes you think that they don't sit in the First Class compartment as well??


Reply ID 22237

28/07/2006 by Wrapper

Try getting the trains from Hertford North in the morning. Bleedin awful and constantly breaking down.


Reply ID 22292

28/07/2006 by James007

I use HE every day and sometimes board the train as late as 9.10am. The train is a monster with a first class carriage which I always use. However, I have used the earlier ones which are tiny. No sense in that.


Reply ID 22494

31/07/2006 by Sargasso

quote:
Originally posted by Wrapper
Try getting the trains from Hertford North in the morning. Bleedin awful and constantly breaking down.
Can't really agree with that. I get these all the time and would say they are (my rough guess) about 95% reliable.


9 replies