Archived Topic
Topic ID 1613
15/06/2006 by nora batty
3 Valleys water butt offer
I have ordered a water butt through an offer from Three Valleys Water. The order was placed with a company called Blackwall Ltd. in Leeds. Blackwall took my money over a month ago and i've not had the goods - and you can't get through to them by phone (you are held in a queue...) I sent an email and got an auto response telling me i had to wait 14 days for a response. Three Valleys say it's nothing to do with them. I don't have aproblem with waiting for the goods due to high demand, but i do have a problem with them taking my money before the goods are despatched.
Has anyone else had this problem?
0 replies
Archived Replies
Reply ID 19786
15/06/2006 by nora batty
quote:
Originally posted by Steve
"Please note that due to the current customer demand for water efficiency items, delivery of your order will take 8 weeks"
http://www.threevalleys.co.uk/water_butt/water_butt_offer.htm
... and I'd call Trading Standards about them taking your money
I ordered it on 3rd April. As i said, I don't have a problem waiting for the goods, i have a problem with them sitting on my money! I have called trading standards and they are so busy i've got to wait for them to call me back!!!
2 replies