Archived Topic
Topic ID 1492
16/04/2006 by Steve
Traffic Wardens Told To Be Nicer
From [url="http://www.timesonline.co.uk/article/0,,2087-2136640,00.html"]The Times[/url]
"TRAFFIC wardens are to be told by the government to stop victimising motorists. Attendants will have to curb the petty habit of ticketing motorists who have overstayed by a minute, or whose wheels stray just an inch over the line. "
0 replies
Archived Replies
Reply ID 18431
16/04/2006 by Ewoowar
quote:
Originally posted by Steve
From [url="http://www.timesonline.co.uk/article/0,,2087-2136640,00.html"]The Times[/url]
"TRAFFIC wardens are to be told by the government to stop victimising motorists. Attendants will have to curb the petty habit of ticketing motorists who have overstayed by a minute, or whose wheels stray just an inch over the line. "
This would seem to be for authorities that have not outsourced their parking control, unlike ours.
Reply ID 18432
16/04/2006 by CityBird
I have had the rudest reply from East Herts Council when I wrote to have a parking penalty notice cancelled because I had actually bought a ticket. The tone was just unbelievable - I'm going to copy it to my local councillor.
Reply ID 18433
16/04/2006 by Steve
quote:
Originally posted by CityBird
I have had the rudest reply from East Herts Council when I wrote to have a parking penalty notice cancelled because I had actually bought a ticket. The tone was just unbelievable - I'm going to copy it to my local councillor.
So what does it say?
Reply ID 18434
16/04/2006 by sloopjohnb
This is quite interesting as when I was researching systems for my definitive parking report (which was not intended for the public domain as it contained sensitive commercial information gleaned from town centre businesses) the most common sense approach came from the City of Manchester. Andy Vaughan the parking chief won the British Parking Awards for 2005 based on many of the systems he introduced.
One was that traffic attendants be given more exercise of their own discretion and common sense; that they were consistently trained and a parking ombudsman was appointed to act as a negotiator between council and customer.
Complaints and fines went down.
Suffice it to say that this was incorporated into my report but as yet nothing has been heard from East Herts as I understand Cllr Alexander is preparing a full and comprehensive review.
Can't remember the domain name but if you type in BPA in Google you should find it.
4 replies