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Topic ID 1476

06/04/2006 by Fashion Victim

Hertford East to Liverpool Street

I've had to write a post to complain yet again about the service from 'One' yesterday the 8:10am Hertford East to Liverpool Street took 2.5 hours, the journey went a little like this: - Suppose to arrive at Hertford East 8:10, this arrived at 8:37. We departed at 8:50. Was told that the train was being diverted via Seven Sisters, We sat on the train between stops and stations for approximately 1.5 hours, we were then told at Seven Sisters that the train was being abandoned as the driver doesn't know his way via Stratford to Liverpool Street, so all the commuters got off the train. We were then informed that a new driver would take the train as he knew where he was going, so we all jumped back on. This then took a further hour as we kept on getting delayed. At Stratford we were told that we had to get off the train and jump on one to Liverpool Street. I arrived at my destination at 11:24. - What a complete joke! Does anyone know the reason why this train was diverted, stopped so many times. I've just moved to the HERTFORD area.


0 replies

Archived Replies

Reply ID 18276

06/04/2006 by Leo Densian

My sympathies FV and your tale of woe makes me glad that I dont travel on trains unless absolutely unavoidable, but hold on a minute -the driver didn't know his way?! I thought 'the wrong type of snow' took some beating as an excuse but this may be a new winner. Last time I looked trains ran on tracks which kind of go from A to B with the help of signals and points controlled by A N Other. How on earth can the driver not know his way or have I missed something here?


Reply ID 18277

06/04/2006 by JohnSmith

Drivers have to know where the stations are so that they can slow down in time to stop. They also need to know that they haven't been sent down the wrong line. FV, I bet you knackered by the time you got to Liverpool Street.


Reply ID 18278

06/04/2006 by NI-Lad

lol - I sympathise - but you fill me with dread for my 8:10am trip to Liverpool St. in the morning..! I'll let you know how I got on. NI-Lad


Reply ID 18282

07/04/2006 by carlos fandango

Ouch sounds like a nightmare. Alot of HE commuters have been going from HN recently because the service is much more reliable.


Reply ID 18285

07/04/2006 by Spotty Dog

quote:
Originally posted by Fashion Victim
I've had to write a post to complain yet again about the service from 'One' yesterday the 8:10am Hertford East to Liverpool Street took 2.5 hours, the journey went a little like this: - Suppose to arrive at Hertford East 8:10, this arrived at 8:37. We departed at 8:50. Was told that the train was being diverted via Seven Sisters, We sat on the train between stops and stations for approximately 1.5 hours, we were then told at Seven Sisters that the train was being abandoned as the driver doesn't know his way via Stratford to Liverpool Street, so all the commuters got off the train. We were then informed that a new driver would take the train as he knew where he was going, so we all jumped back on. This then took a further hour as we kept on getting delayed. At Stratford we were told that we had to get off the train and jump on one to Liverpool Street. I arrived at my destination at 11:24. - What a complete joke! Does anyone know the reason why this train was diverted, stopped so many times. I've just moved to the HERTFORD area.
The 7:07 left with no problems, was diverted via Seven Sisters, but it ran reasonably well. The down side was that there were signalling problems on the Victoria line, so I stood on that for 1/2 hour extra! [:(] The problem with the trains was due to power lines down at Hackney Downs. I gave up on the 8:10, and have found that the 7:07 is not bad - normally gets in (almost) on time. The later trains tend to get affected much more if there are problems, and are also more crowded. And getting up at 6 stops hurting after a month or so! [:0]


Reply ID 18293

07/04/2006 by Stephen

Rumours suggest that the problem was significant: 400 yards of damaged overhead wiring, and requiring two repair gangs to put it right. The response of the Supervising Engineer when he arrived on site to sort it out isn't appropriate for a family forum such as this - something along the lines of 'Oh Dear! This will take a bit of putting right'.


Reply ID 18934

08/05/2006 by Killonekillkill

Saw an advert for a 'meet the manager' plus an MP hidden at Liverpool St station - think it is on a weds but is there anyone who can confirm the date - think it is at Pontis and is between 5 and 7pm


Reply ID 18968

09/05/2006 by mistlethrush

From the One Railway site: Meet the Manager - Hertford & Bishops Stortford 5 May 2006 A Meet the Manager session will take place for commuters in the Hertford and Bishops Stortford area with Mark Prisk MP. Date: Wednesday 10th May 2006 Time: Between 1700 hrs and 1900 hrs Location: Ponti's Restaurant - in the rear Function Room Upper Level of the concourse Liverpool Street Station Attendees: Mark Prisk MP Directors from 'one' Managers from 'one'


8 replies