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Topic ID 1086

10/11/2005 by thefair1973

WAGN GOLD CARD RIP-OFF

For those of you who are just about to renew their Gold Card, let me tell you a little secret: A WAGN Gold Card from Hertford N inl Zones 1-6 LU travel card is £2700 (roughly). A WAGN Gold Card from Hertford N - Crews Hill (in Zone 6) is £795 A Zones 1-6 LU travel card is £1580 Covers you for the same journey but is £300+ cheaper. How can they justify that. I had to renew mine yesterday and the woman in Hertford N station was very chuffed with my maths!!! I doubt WAGN will when they receive my letter of complaint, and when there's a sudden spurt of people requesting 2 tickets rather than 1. AND you get to finally use your Oyster cards again.


0 replies

Archived Replies

Reply ID 12295

10/11/2005 by 2929paul

Is the ticket from HN to London still valid from HE, now that WAGN run the HN line and ONE the HE line?


Reply ID 12298

10/11/2005 by Drama Queen

This is very interesting. I am not surprised in the least. So what do you need to do? Purchase a Gold Card from Crews Hill and then one from HN to Crews hill? I don't want the toe rags telling me I am breaking bylaws, but this is beyond belief.... I think all Gold Card users should be reimbursed and this anomaly put right straight away..>> Keep us informed how your complaint gets dealt with...


Reply ID 12299

10/11/2005 by skanky

It's unusual (but not unheard of) for these sort of discrepancies to occur with one operator, but it's worth checking the prices of "broken" up tickets when travelling on the railways. I've saved over £20 on some journies by buying a tickets for different legs (esp. when swapping from one operator to another). Check though as it is normally cheaper to buy a stright through, just not always.


Reply ID 12301

10/11/2005 by carlos fandango

Why is Crewes hill in London Underground zone 6?


Reply ID 12302

10/11/2005 by skanky

quote:
Originally posted by carlos fandango
Why is Crewes hill in London Underground zone 6?
Because it's actually London Transport (or transport for London) which includes buses & (some) trains as well.


Reply ID 12303

10/11/2005 by carlos fandango

yes i just checked the tfl website. good to know for when we move office.


Reply ID 12308

10/11/2005 by Capitalist piglet

I read somewhere that if you travel off-peak a lot, the cheapest way is to buy a Gold Card season on the Isle of Wight line and use it to get cheap travel on the rest of the network...... Not much use if you travel at peak from Hertford North but maybe of some use to someone...


Reply ID 12315

10/11/2005 by JohnSmith

I know how you can save even more money, especially if you work in Docklands. E-mail me at wagnfares at hotmail dot com.


Reply ID 12316

10/11/2005 by JohnSmith

Oh, and one other thing. If you do buy the two tickets like you said, technically you can only use trains which stop at Crews Hill as you will need to get off the train and back on again. But I've never seen a "revenue collector" pull anyone up for it.


Reply ID 12318

10/11/2005 by Kate

This is very interesting 'thefair1973'. Did you actually buy the two tickets, or had you already bought a single one by the time you did the maths? If you did go with the dual ticket option, I'd be interested to know if it works out OK before I renew mine in March!


Reply ID 12325

10/11/2005 by jez_p

Am guessing that if you work in Docklands you don't need Zone 1 therefore you get a 2-6 travelcard instead of the 1-6 stated above. change at Highbury and get the Silverlink Metro to Stratford then Jubilee/DLR to Canary Wharf


Reply ID 12326

10/11/2005 by jez_p

quote:
Originally posted by JohnSmith
Oh, and one other thing. If you do buy the two tickets like you said, technically you can only use trains which stop at Crews Hill as you will need to get off the train and back on again. But I've never seen a "revenue collector" pull anyone up for it.
Also you then have to go from Hertford North and you can't go from Hertford East. I recommend talking to Johnsmith about the fares - I won't publish his solution because he is worried WAGN will close the loophole.


Reply ID 12329

10/11/2005 by wingnut

so I'd save on my recently bought £1067.50 gold card to Ally Pally..with its amazing [;)] 4% discount. bummer[:(] (or not..what zone is Ally Pally in?)


Reply ID 12330

10/11/2005 by JohnSmith

The Docklands route doen't mean you have to get off at H&I. You will get the option of using any station in zones 1-3. You can travel to Moorgate and use the DLR.


Reply ID 12341

11/11/2005 by skanky

quote:
Originally posted by JohnSmith
Oh, and one other thing. If you do buy the two tickets like you said, technically you can only use trains which stop at Crews Hill as you will need to get off the train and back on again. But I've never seen a "revenue collector" pull anyone up for it.
You could check the prices via Gordon Hill as all trains stop there.


Reply ID 12347

11/11/2005 by thefair1973

I did buy the two tickets instead of the rip-off single ticket and they came in to use today. I have a paper Gold card from Hertford - Crews Hill, which is the last station in Zone 6, and a Oyster zones 1 - 6 travelcard. I have to work this weekend and that's normally the only time I ever get my ticket checked, so I'll let you know how I get on next week. BTW, it's also cheaper to buy a return ticket to Crews Hill and a zone 1-6 travel card, rather than a daily travelcard from Hertford North


Reply ID 12401

11/11/2005 by jez_p

quote:
Originally posted by JohnSmith
The Docklands route doen't mean you have to get off at H&I. You will get the option of using any station in zones 1-3. You can travel to Moorgate and use the DLR.
My point is that you can get to Canary Wharf without going into central london and therefore you can get a cheaper travelcard.


Reply ID 12458

14/11/2005 by thefair1973

Just thought I'd let you know that I had my ticket checked in both directions on Saturday and there were no problems at all. I'm going to get my girlfriend to cash in her ticket and get the same as me now too. That will have saved us over £600 for the year.


Reply ID 13079

29/11/2005 by thefair1973

I finally got my response from WAGN:

quote:
Thank you for your correspondence. I was most concerned to learn of the circumstances which you have drawn to our attention, and have addressed this matter to the attention of our Pricing Manager for further attention and investigation. He has advised that this is an anomaly, and not an intentional pricing position. Despite our best efforts to eliminate all anomalies, the large number of fares on WAGN (over 65,000), and all the possible combinations, mean that it is inevitable that from time to time anomalies will occur. He wishes us to thank you for bringing this matter to our/his attention, and has assured me that we will endeavour to remove this problem in future fares rounds.
In other words - they will ensure that the cost of a season ticket from Crews Hill - hertford North is increased by £300 so this little loophole is closed! Should have kept my mouth shut


19 replies