Topic ID 1004
I think this might have been covered in the past, but can anyone tell me what length of train delay is needed before compensation claims kick in with WAGN, and the claims process? Commiserations to fellow commuters who went through this evening's great combination of being stuck at Moorgate for half-an-hour due to broken doors on a train at Highbury, only to get on a train which broke down just past Bowes Park due to passengers being too heavy for it (not very convinced by that reason!). And I was one of the lucky ones who was on the platform before they closed the entrance at Moorgate due to overcrowding, and not attempting to join the service at shut down Old Street!