Statistics:Posted by Kateg28 — Tue 17 Dec, 2013 7:43 pm
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The service on this line is appaling. I've had to put in 5 delay repay forms for the past two weeks! That is shocking.
18:11pm for me tonight from Liverpool St and i highly doubt anything will be running out of Moorgate.
Believe it or not but there was. The wesbite showed the 1703 to Hertford North. Got to Moorgate where platform staff informed us a train was due but they did not know where it would be going. It arrived, sat on it and they announced it was all stations to Gordon Hill. That was it!18:11pm for me tonight from Liverpool St and i highly doubt anything will be running out of Moorgate.
Changed at Highbury & Islington & got the Victoria Line to Seven Sisters.
I'm sure there was a good reason to terminate that train at Gordon Hill but I can't think of one.
Statistics:Posted by JohnSmith — Tue 17 Dec, 2013 6:42 pm
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18:11pm for me tonight from Liverpool St and i highly doubt anything will be running out of Moorgate.
Statistics:Posted by bubbaoshea — Tue 17 Dec, 2013 6:19 pm
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Where is the incentive for FCC to put pressure on Network Rail?
The fact that people have a choice and can go to Hertford East instead, maybe.We're very lucky in Hertford that we actually have competition in rail services in to London. Not many towns can boast that.
Statistics:Posted by Steve — Tue 17 Dec, 2013 6:12 pm
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Replacing the rolling stock isnt overly easy due to the requirement to use two different power sources.
You state:
"FCC put no pressure on Network Rail to provide a decent service to them".
Do you know that for fact or are you guessing?
The article may be factually correct but it reads like a polictical attack and that always instantly puts me off so I gave up reading it.
FCC are paid compensation by Network Rail when their services are delayed by 5 minutes due to Network Rail. How long do you have to be delayed before FCC compensate you? Where is the incentive for FCC to put pressure on Network Rail?You state:
"FCC put no pressure on Network Rail to provide a decent service to them".
Do you know that for fact or are you guessing?
The article may be factually correct but it reads like a polictical attack and that always instantly puts me off so I gave up reading it.
Replacing the rolling stock is easy. Design trains with dual power pick-ups. They managed it in 1976.
Statistics:Posted by JohnSmith — Tue 17 Dec, 2013 4:48 pm
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Replacing the rolling stock isnt overly easy due to the requirement to use two different power sources.
You state:
"FCC put no pressure on Network Rail to provide a decent service to them".
Do you know that for fact or are you guessing?
The article may be factually correct but it reads like a polictical attack and that always instantly puts me off so I gave up reading it.
Replacing the rolling stock is easy. Build new trains that are designed with two methods of picking up the power. They managed to do it in 1976.You state:
"FCC put no pressure on Network Rail to provide a decent service to them".
Do you know that for fact or are you guessing?
The article may be factually correct but it reads like a polictical attack and that always instantly puts me off so I gave up reading it.
Statistics:Posted by JohnSmith — Tue 17 Dec, 2013 4:37 pm
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errm, thats wrong anyway. There are plans to replace the FCC rolling stock, new stock being delivered from 2015 onwards.
Not on the GN route into Moorgate.Statistics:Posted by JohnSmith — Tue 17 Dec, 2013 4:35 pm
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You state:
"FCC put no pressure on Network Rail to provide a decent service to them".
Do you know that for fact or are you guessing?
The article may be factually correct but it reads like a polictical attack and that always instantly puts me off so I gave up reading it.
Statistics:Posted by Kateg28 — Tue 17 Dec, 2013 4:02 pm
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And most of those failings are down to Network Rail and the infrastructure, not First Capital Connect. Therefore it seems perfectly reasonable that they deny responsibility for many of the problems on the line.The chickens have come home to roost.
Years of making do with aging rolling stock (37 years old and no new trains planned) and years of neglect on the infrastructure.
On top of this there is a franchise system that allows First Capital Connect to make a disgraceful amount of money from the taxpayer (i.e. not the commuters who use the services) with no risk, and the ability to deny responsibility for any failings in the service they are supposed to be providing.
The rolling stock is now within the oldest 10% in the country. There are no plans to renew it and some of it is original stock that wasn't renewed when West Anglia Great Northern were in charge. There are daily failures of this stock. FCC simply puts the blame on the terms of the franchise as they lease the rolling stock (although FCC are supposed to maintain it). As it gets older, the rolling stock will become less reliable and faults more common. A faulty train in the tunnel between Drayton Park and Moorgate causes havoc. Again, there is no incentive for FCC to do anything about this, they just blame the terms of the franchise.
At the moment, some of their drivers are working to rule (not working their rest days) which can result in swathes of cancellations, usually on Friday afternoon. This is something where FCC cannot pass the buck, but they simply refuse to acknowledge it.
At the end of the day, it is us, the paying customer, who loses out whilst FCC just rake in the money as this article explains http://www.theguardian.com/commentisfre ... ors-profit
Statistics:Posted by JohnSmith — Tue 17 Dec, 2013 3:25 pm
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The chickens have come home to roost.
Years of making do with aging rolling stock (37 years old and no new trains planned) and years of neglect on the infrastructure.
On top of this there is a franchise system that allows First Capital Connect to make a disgraceful amount of money from the taxpayer (i.e. not the commuters who use the services) with no risk, and the ability to deny responsibility for any failings in the service they are supposed to be providing.
And most of those failings are down to Network Rail and the infrastructure, not First Capital Connect. Therefore it seems perfectly reasonable that they deny responsibility for many of the problems on the line.Years of making do with aging rolling stock (37 years old and no new trains planned) and years of neglect on the infrastructure.
On top of this there is a franchise system that allows First Capital Connect to make a disgraceful amount of money from the taxpayer (i.e. not the commuters who use the services) with no risk, and the ability to deny responsibility for any failings in the service they are supposed to be providing.
Statistics:Posted by Steve — Tue 17 Dec, 2013 2:54 pm
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Yes, a rubbish service again today. It's becoming reliably unreliable.Is it just me or has the Hertford North deteriorated recently? When I moved from Ware to Hertford, I switched lines and found them much more frequent and reliable than the Hertford East line but recent events seem at odds with this opinion.
I switched to Hertford East this morning and all was well.
But at least I was forewarned today - I signed up to FCC's Twitter feed thanks to Kateg28's previous advice
Statistics:Posted by Kateg28 — Tue 17 Dec, 2013 1:51 pm
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Years of making do with aging rolling stock (37 years old and no new trains planned) and years of neglect on the infrastructure.
On top of this there is a franchise system that allows First Capital Connect to make a disgraceful amount of money from the taxpayer (i.e. not the commuters who use the services) with no risk, and the ability to deny responsibility for any failings in the service they are supposed to be providing.
It will get a lot worse over the next 10 years.
Statistics:Posted by JohnSmith — Tue 17 Dec, 2013 12:57 pm
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Is it just me or has the Hertford North deteriorated recently? When I moved from Ware to Hertford, I switched lines and found them much more frequent and reliable than the Hertford East line but recent events seem at odds with this opinion.
I switched to Hertford East this morning and all was well.
Yes, a rubbish service again today. It's becoming reliably unreliable.I switched to Hertford East this morning and all was well.
But at least I was forewarned today - I signed up to FCC's Twitter feed thanks to Kateg28's previous advice
Statistics:Posted by Moose66 — Tue 17 Dec, 2013 12:39 pm
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I switched to Hertford East this morning and all was well.
Statistics:Posted by Kateg28 — Tue 17 Dec, 2013 12:24 pm
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