Hertford North Disruption

For the customers of Greater Anglia, FCC and Network Rail
Moose66
Posts: 16
Joined: Thu 05 Dec, 2013 12:12 pm

Re: Hertford North Disruption

Postby Moose66 » Mon 06 Jan, 2014 12:39 pm

I have successfully claimed under the FCC "Delay Repay" but I think it was for the 17th rather than the 12th
There have been so many problems recently that I honestly can't remember which days were particularly bad !
I received a letter with credit vouchers to spend on future journeys.

Although not a fan of FCC I have to say it was much easier to use their online system than the Greater Anglia version which requires you to fill in a form and post it to them.

JohnSmith
Posts: 78
Joined: Thu 12 Dec, 2013 2:04 pm

Re: Hertford North Disruption

Postby JohnSmith » Mon 06 Jan, 2014 2:07 pm

They compensated me for 23 December but I'm really oeeved that they knocked me back for 12 December as it was the first time I've ever claimed and they made out that I was lying.


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