Abellio abandon Hertford East

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Steve
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Abellio abandon Hertford East

Postby Steve » Wed 28 May, 2014 5:56 pm

The kiosk at Hertford East has been closed down and all the cleaning staff withdrawn.

I assume Abellio will not be tendering for the franchise when it comes up for renewal.

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Capitalist Piglet
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Re: Abellio abandon Hertford East

Postby Capitalist Piglet » Wed 28 May, 2014 7:43 pm

Steve - you referring to the newsaagent kiosk? That went weeks ago. Or the ticket office which would be a tad more problematic.

Kateg28
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Re: Abellio abandon Hertford East

Postby Kateg28 » Wed 28 May, 2014 7:53 pm

It was all locked up this morning at 06.50. Couldn't get in to the main foyer at all.

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Steve
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Re: Abellio abandon Hertford East

Postby Steve » Wed 28 May, 2014 8:48 pm

Capitalist Piglet wrote:Steve - you referring to the newsaagent kiosk? That went weeks ago. Or the ticket office which would be a tad more problematic.

Yes, I'm referring to the newsagent, confectioner etc. It wasn't their choice to close. This and the withdrawal of cleaners just smacks of a lack of commitment to properly servicing the station.

daskier
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Re: Abellio abandon Hertford East

Postby daskier » Fri 30 May, 2014 10:40 pm

Doesn't the franchise run up to oct 2016?

daskier
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Re: Abellio abandon Hertford East

Postby daskier » Fri 30 May, 2014 10:46 pm

Maybe cleaning duties now domain of rail staff as per

http://m.bbc.co.uk/news/uk-england-norfolk-25639553

I don't recall a strike ever happening..

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Steve
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Re: Abellio abandon Hertford East

Postby Steve » Sat 31 May, 2014 2:24 am

daskier wrote:Doesn't the franchise run up to oct 2016?

Yes, but this level of service isn't exactly going to help them when 10/16 comes along

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Steve
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Re: Abellio abandon Hertford East

Postby Steve » Sat 31 May, 2014 2:29 am

daskier wrote:Maybe cleaning duties now domain of rail staff as per

http://m.bbc.co.uk/news/uk-england-norfolk-25639553

I don't recall a strike ever happening..

Which re-enforces my argument. Abellio can't be bothered to employ cleaners and expect the station staff to do it. A bit like expecting office workers to clean their own offices. As I said earlier, this just demonstrates a lack of commitment to properly servicing stations. It's all about cutting costs and hoping the customer doesn't notice. One word = cynical.

Andrew
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Re: Abellio abandon Hertford East

Postby Andrew » Sat 31 May, 2014 9:52 am

I wonder if this is to do with all the west anglia local routes out of Liverpool St (Enfield/Chingford/Cheshunt) except HE being passed over to London Overground shortly, so there is an attitude of not throwing any more money at them. HE is not included but may but managed with them and is possibly its run down is an unintended consequence?

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rogerstone
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Re: Abellio abandon Hertford East

Postby rogerstone » Mon 02 Jun, 2014 11:40 am

daskier wrote:Maybe cleaning duties now domain of rail staff as per

http://m.bbc.co.uk/news/uk-england-norfolk-25639553

I don't recall a strike ever happening..


By rail staff do Abellio mean the one member of station staff who is normally in the ticket office ?


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